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Telehealth services

Pediatric telehealth services

We know that illness and injury doesn’t stop for a pandemic – and neither do we. Health care looks a little different these days. We’re here for our Virginia families in person and “virtually” through telehealth during these challenging times. Pediatric telehealth or “virtual visits” are efficient, convenient and safe and can be done for everything from sick visits and physical therapy – to surgery follow-up and well-child checkups.

Connect to a health care provider through pediatric telemedicine appointments from the comfort of your home 

To meet with a virtual provider, you just need a mobile device, tablet or computer with internet connection. You will receive instructions on how to prepare for the visit. On your appointment day, you will be able to discuss any symptoms, review results, schedule a follow-up appointment and more. 

How to schedule a telemedicine appointment for your child

Step 1: Call 804-828-CHOR or request an appointment online

For physical, occupational or speech therapy appointments, please call the therapy center nearest you.

For mental health appointments, please call 804-828-3129.

Step 2: We’ll discuss the necessary technology and answer any questions you have as we schedule the appointment.

Step 3: Check out these tips for how to get ready for your child's virtual visit and what to expect:

Tips for a great telehealth visit

How much do virtual visits cost?

Virtual visits will not cost more than in-person visits, but depending on the health insurance coverage plan, a patient’s copay for in-person and virtual visits may now be the same.  

We are committed to providing our patients access to affordable health care. Patients with more questions can visit our financial assistance page or call our Financial Counseling Call Center at (804) 828-0966.

Access telehealth visits via MyChart

Whether you're seeing a pediatrician for a sick visit, doing weekly physical therapy or following-up after surgery, connect to your telehealth visit via the VCU Health MyChart app. The app can also be used to request an appointment, view health records, request refills, send a message to your provider and more!

Learn more and download the app
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Scheduling a virtual visit

To schedule an appointment with your doctor, or to see a new specialist, call 804-828-CHOR (2467) or request an appointment online.

 

Request an appointment