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How is CHoR protecting you during COVID-19?

April 09, 2020

At CHoR, we routinely care for people with all types of infections, and we are well-equipped to safely care for patients with COVID-19 as well.

As part of VCU Health, we have worked closely with the infection control department, hospital leadership and our local and state health departments for months to prepare for COVID-19 in our community. Now that it’s here, we have systems in place to effectively triage, diagnose and treat patients suspected or confirmed to have COVID-19 while taking great measures to protect all of our patients, families and medical providers.

CHoR is taking action to protect you and your family during COVID-19 

protective measure during COVID-19These measures include:

  • Updating our visitation policy to limit the number of people entering the hospital and clinics
  • Screening patients and visitors for COVID-19 symptoms, including fever, upon entry to the hospital and clinics
  • Creating zones and flow plans to care for patients who screen positive for COVID-19 symptoms in separate areas from others
  • Postponing most non-urgent appointments, surgeries and procedures at all locations and expanding telehealth services to provide continued care for families
  • Asking team members to self-monitor and report their health status at the beginning of each shift
  • Limiting the number of team members on-site to those essential for providing patient care, while maintaining robust support through virtual rounding and virtual consultants
  • Practicing strict hand hygiene
  • Detailing personal protective equipment guidelines for health care providers to protect everyone today and prepare for the days ahead
  • Collaborating with children’s hospital colleagues throughout the nation and across the world to share data, research and best practices
  • Developing educational resources for families based on the latest research, recommendations from our internal experts and guidelines from the CDC

These are challenging times. Thank you for helping us flatten the curve.

We know this isn’t the norm and we know it’s hard. We want siblings to be able to visit their brothers and sisters in the hospital, but these changes are all for the benefit of our patients, families, team members and community. Thank you to everyone who is following these guidelines to help us flatten the curve.

As the understanding of this virus evolves and recommendations change, we will update our safety measures accordingly to best protect and care for everyone.

Do you have questions about COVID-19?

Visit our COVID-19 resource page or call our COVID-19 hotline: 804-628-7425.

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