Insurance and billing

We accept most commercial insurance, and all Medicaid and Family Access to Medical Insurance Security plans. Every person has a different insurance situation, so we encourage you to speak to your insurance provider for particular costs and coverages.

Billing questions

For billing questions, contact:
804-523-7001 
888-803-0082 toll free

Pay your bill online via VCU Health MyChart. 

As part of VCU Health, it is our mission to provide quality care to all who need it and to provide financial assistance counseling as necessary.

Financial assistance

We treat all children regardless of ability to pay. If you do not have health insurance or worry that you may not be able to pay in full for your care, we may be able to help. It is important that you let us know if you will have trouble paying your bill.

Zero interest patient financing 

Visit the VCU Medical Center billing page to learn more about ClearBalance, a patient-friendly payment option designed to help you pay your cost of services. The program has a zero-interest revolving credit account with flexible payment terms.