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Visitation and security

Visitation policy

Guests and loved ones are critical to the healing process for children who are receiving medical care and staying overnight in the hospital.

Our visiting times are flexible, but keep a few things in mind:

  • Only four visitors may be at a child’s bedside at one time.
  • Minor visitors must be with an adult at all times.
  • Visitors will not be allowed if they have a cold, fever or any recent exposure to an infectious disease like the flu or chicken pox.
  • Please be mindful of other patients’ rights to privacy and a quiet environment.

Quiet time is important, too

While having family and friends visit is essential, allowing peace and quiet for a sick child to rest is also an important part of the recovery process. The medical team may request that you limit visitation based on your child’s medical condition.

Security in the acute care and PICU (Main Hospital – 7th floor)

Our pediatric inpatient units, located on the 7th floor of the Main Hospital, are secured at all times to ensure that children are in a protected and caring environment. A parent is encouraged to spend the night in their child’s room.

  • A photo ID is required for everyone 18 and older. If you do not have a photo ID, you will not be permitted to visit.
  • Visually identifying a visitor is not permitted.
  • The security guard will sign you in and out each time you arrive and leave.
  • Visitors under the age of 18 must be accompanied by an adult.

Security in the NICU (Critical Care Hospital – 6th floor)

Parents are welcome in the NICU at any time. The greeter will assist you with entering the unit and locating your baby’s room. If you arrive at a time when the greeter is not at te desk, press the intercom button on the left side of the hall just before the double doors which lead into the unit. A member of the NICU care team will answer the intercom and assist you or your visitors.

Siblings, other family members and friends are considered visitors. In an effort to decrease exposure to infection, we strongly recommend that the number of different visitors a baby receives is limited. We do encourage sibling visitation. Please ask your baby’s nurse for more information.

Security in the Transitional Care Unit (Brook Road inpatient)

We welcome parents at all times. Please speak with your child’s care team about visiting hours for siblings and other visitors.

  • A photo ID is required for everyone 18 and older. If you do not have a photo ID, you will not be permitted to visit.

Security at the Virginia Treatment Center for Children

Being in the hospital can be frightening for a child. We encourage parents/guardians to be present at VTCC as much as possible during their child's hospitalization. When clinically appropriate, we will allow a parent/guardian to spend the night with their child.

Parents/guardians are allowed to visit at any time. Scheduled visitation hours are available for other visitors and vary by patient. Please check with your child's nurse for more information.

  • All adult visitors are required to sign in and out with the receptionist and provide a picture ID.
  • Visitors under the age of 18 must be accompanied by an adult.