Children's Emergency Department is now located in Children's Tower: 1001 E. Marshall Street.

Learn more
View alerts close
WIFI access for patients, families and visitors

How to access free hospital WIFI for patients, families and visitors

  • Choose the “vcuhsguest” (not “guest”) network on your phone, tablet or laptop.
  • When you attempt to get online, you’ll be automatically directed to a log in screen and required to enter the following information as a visitor:
    • First and last name
    • Cell phone number, including area code
    • The carrier for your phone (i.e. Verizon, AT&T, etc.)
    • The email address (which will become your username for the hospital network)
    • Check the box to accept the terms of use
  • The next screen will contain all the info you entered and show your username.
  • Within a few minutes, you’ll receive the text message on your phone containing your 4-digit numerical password.
  • Go back to your internet browser, enter the password, and clock the box to accept terms of use (again). Click “log in.”
    • You may have to wait a few minutes, but you will be automatically directed to the homepage.
    • From there, you will be able to use the web as usual.
  • YOU WILL NEED TO GO THROUGH THIS PROCESS EVERY 24-HOURS if you continue to need free wifi access through the hospital network.
  • If this doesn’t work, please call (804) 828-6477 for assistance from the hospital.

Download the instructions on PDF