Due to impacts of COVID-19 and increased call volume, you may experience extended wait times when contacting our call center or messaging your provider via MyChart.
We appreciate your patience during this time and will return calls and messages as soon as possible. 
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Pharmacy

Prescriptions filled quickly and safely

The Children's Pavilion pharmacy serves kids and their special medication needs – from common conditions to the complex. Knowing you have a busy schedule, we fill prescriptions on-site as we receive them, with an average wait time of only 30 minutes or less for non-compounded (mixed) medications. Safety is our top priority, and our pharmacists review all prescriptions for accurate and safe pediatric dosing.

We offer:

  • The most commonly recommended pediatric and adult over-the-counter items at low cost
  • Call-in refills any time of day using our automated refill line
  • Medication flavoring (for non-compounded medications), at an additional charge

Pharmacy hours

Monday through Friday
9 a.m. to 5 p.m.

Location and contact

Children's Pavilion, ground level (inside River City Treasures gift shop)
1000 East Broad Street
Richmond, VA 23219
Phone: 804-628-6022
Automated refill line: 804-828-6293
Fax: 804-628-6033