Children's Emergency Department is now located in Children's Tower: 1001 E. Marshall Street.

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Patient and family concerns

Patient / family concerns

The health of all children is our number one priority.

How are we doing?

We want to hear from you! CHoR's patient advocates are here to advocate for you and your family. They will address, and help resolve any concerns, complaints or areas for improvement. Your suggestions help us improve care for all of our patients and families.


Jan Kirby, RN

Children's Pavilion, Children's Tower and satellite clinics

Jan Kirby, RN
(804) 827-0402





Shanta Bland, DHSc, MHA, CPHQ, LSSGB

Brook Road Pavilion and therapy centers

Shanta Bland, DHSc, MHA, CPHQ, LSSGB
(804) 249-8634