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TJC public notice

CHoR TJC public notice

Patients at VCU Medical Center clinical sites are entitled to certain rights. We affirm our Patient Bill of Rights and Responsibilities, and all staff and patients are expected to support and respect these principles.

If you have questions about your rights, or you want to voice a concern about your rights, treatment, care or safety, we encourage you to first contact your doctor or nurse responsible for your care. The nurse manager on your patient care unit or clinic site may also be helpful.

If you need further assistance in resolving your concerns regarding the care you received, other VCU Medical Center resources are available to help you:


Patient Centered Services     804-628-0400
Clinical Administrator 804-628-0034
Ethics Committee 804-628-3844
Patient Safety Officer 804-828-0506
Corporate Compliance 804-828-0500
Compliance Helpline 1-800-620-1438
Risk Management 804-828-1707


If you continue to have concerns that you feel VCU Medical Center has not addressed, you may choose to directly contact the following agencies:

  • Virginia Department of Health's Office of Licensure and Certification at 1-800-955-1819
  • Virginia Department of Behavioral Health and Developmental Services at 804-786-3921
  • The Joint Commission at 1-800-994-6610