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2nd Annual Best Bedside Manner Awards Honor 32 CHoR Providers

Wednesday, December 10, 2014

Medical expertise and compassionate care should always go hand-in-hand when it comes to treating patients. Going to the doctor or health provider can be an unnerving experience for many people. Professionals who incorporate The Golden Rule into their practice philosophy are ones that stand out in people's minds for the better.

The 2014 Best Bedside Manner Awards, presented by OurHealth Richmond magazine, honor medical providers who were voted by the local community for their kindness, empathy and attentiveness - attributes that go a long way in gaining a patients confidence.*

Please join us in congratulating the following CHoR team members who were named in the 2nd Annual Best Bedside Manner Awards:

First place winners were asked to provide a quote on what bedside manner means to them. 

Allergy and Immunology


  • First - Jay Shapiro, MD - Providing a calming reassuring face to patients and families is an essential part of anesthesia care, particularly for pediatric patients, who are often scared in a strange environment. A calm and comfortable patients makes us all feel good about what we do every day.



Dentistry – Pediatric

  • First - Malinda Husson, DDS, MSD - Great bedside manner is deeper than just treating the patient, especially when working with children. It means actively listening to the patient and parents, making them feel at ease, and building a relationship based on trust.
  • Third - Tegwyn H. Brickhouse, DDS, PhD

Emergency Medicine

  • First - Robin Foster, MD, FAAP, FACEP - Bedside manner means it is the ultimate privilege to care for children and their families, so I treat everyone as I would like my own family to be treated – with compassion and concern.



Neonatal Medicine

  • First - Karen Hendricks-Munoz, MD, MPH - I believe that providing medical care to high risk infants and their families in the NICU is an opportunity to support families through a difficult time, understand and respect their concerns and treat each patient and family in an honest and compassionate manner.
  • Third - Russell Moores, MD



Nurse Practitioner


Orthopaedic Surgery

Otolaryngology (ENT)


Physician Assistant

Plastic Surgery (Reconstructive)

  • First - Jennifer Rhodes, MD, FACS, FAAP - To me, good bedside manner is about treating patients and families with respect. It means giving my undivided attention and really listening to what they are saying and not saying. My intention is that every visit provides education, support, and hope.

Physical Medicine


Psychology and Counseling

  • First - Jessica D. Roberts, PMHNP-BC - One can never underestimate the impact of giving your time and undivided attention when caring for those in need. Meredith Bucknell once said, 'we (as clinicians) have the capacity to be with those who are at the extremes of human existence and yet still somehow remain hopeful of the potential for each life.' Often times the children and families I serve are experiencing their worst of days when our paths cross. Above all, I'm compelled to hold on to that hope and provide them a safe, family-focused place to tell their story and gain the strength to overcome.


Surgery - General




*Text credit: OurHealth Richmond, December 2014 issue.
Read full issue.

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